Sales (New) - Stamford, CT

CeciliaRosemary
Justin Hili was very helpful in facilitating my new car purchase after I had some initial poor experiences at this dealer. He is a star!
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Sales (New)

Melina69k
This has been one of the greatest experience ever! Excellent customer service! Professionalism and dedication to the customers!!! Love this Honda dealership and the people that works here!
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Sales (New)

JasonRoman
The rating mentioned above does not do this dealer justice! I am the proud new owner of a 2013 Honda Accord Ex-L (the one with the push start, side view camera, and all that other jazz). This was thus far the greatest quality of customer service I have ever experienced at a car dealer, and I must admit, I have had many! From the moment I walked into the door to the moment I drove in my new car - everything was perfect. Initially I was interested in an Acura so I contacted Stephanie Perez over at Paragon Acura (right across the street) and discussed my options.... No go due to the price. She referred to to Rafael Rodriguez over at Honda. You should definitely try to speak to these two if you have any control over that. My guess is that the other salesmen are just as good but I wouldn't chance it Lol. Anyway, I walked in knowing what vehicle I wanted and that's exactly what I left with a few hours later. Waiting for the finance dept. may take a while due to amount of customers they have but if you're lucky enough to end up with William you can almost guarantee that you will be content with the "magic" which is done. Definitely a top tier dealer that won't try jocking you! Within a week I have referred two people to the dealer and we have all walked out the door with new keys in our hand and very happy with what was worked out. If you're going to go in make sure you have plenty of time and be prepared for the picture you'll take at the dealer prior to leaving (LOOK ON POINT!) Hope this helps others choose Paragon as this will definitely be the ONLY place I'm buying vehicles from. And all the negative posters can just S*#^ it! :)
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Sales (New)

TherezaQuesnel
Thank you all three for this great work , I was able to get out of the store driving my great amazing Honda Accord EX. I will recommend this great team . Thereza Quesnel
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Sales (New)

alanfreedman
The Accord is for my college age daughter. Together, we searched online looking in the entire NY metro area and found the best car and price at Paragon Motors. The car was a brand new previous year model. It was late at night, and we then "chatted" by online text with a representative, who verified that the car was available and helped to set up an appointment for the very next day. Michelle, a coordinator, was also really helpful. We met Rafael, the salesperson, and Justine, the manager. They made a superb team together, and the car, a real gem, was ready to drive away the next day. It goes without saying that I have a very happy daughter.
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Sales (Used)

dgcatchit
We had a great experience. Sultan went above and beyond the call of duty. He was very knowledgeable and provided us with excellent customer service.
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Sales (New)

Thejoshonator
Fool me once, shame on you, fool me twice, shame on me. A few months back I received a letter stating I could trade in my lease early to upgrade my 2011 Honda CRV to the 2013 model for no money down. I thought that was a great deal so I went into the dealership. I was walked through all of the car options and was given a run down of the vehicle. After that I was told to wait while they spent about an hour and a half evaluating my car and putting together the offer. They finally came back to me and said I could take the new car for about $20 more than my current lease payment and I would need to put down around $4,500. That is a far stretch from a car swap as I was contacted to come in about so I very angrily left. He said I shouldn't have believed the ad since everyone gets them, including him. A few sales managers called me about my experience and when I told them they said they would call me back and I never heard back. Fast forward a few months. I was watching tv and saw the national advertisement for the 2013 CRV saying $0 down and no first month payment on the lease. I thought that was awesome and went online to see if there were any early lease exchanges. I got contacted by a sales associate from my chat with an online representative. She called me and told me they were doing an exchange program and that I could continue my lease payments and get the new car. I then called back to verify that this was legitimate because I had been burned before, she assured me and said someone would be reviewing my paperwork and would get back to me. I was then later called back by the same associate who had helped me the first time. He said things would be different this time because my car was more than half way through the lease. Given that I decided to go in and change cars. After about an hour of the appraisal of my car and the test drive I was told that if I wanted the new car it would be $3,000, or if I wanted to put only $1,500 down I could pay $50 more a month in lease payments. I was duped again. I took my keys and left. I later contacted the manager that same night as well as received a call from a customer service rep about my experience. Both told me they would call back and I am still waiting, although I won't hold my breath this time. This time I took detailed notes and I still have the original letter sent to me from the first time which was clear false advertisement. I plan on opening an issue with the BBB and Honda after this review.
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Sales (New) - Kew Gardens, NY

luzcollazos
We have a pleasant experience with Paragon Honda, Bryan Molina took care of us and gave a great deal in our New 2013 Odyssey. He was always attentive and professional and did everything he could to gave us a good deal. We liked that he was never rushing or pressuring us to buy, he gave us the options and guided us to make the best decision. I would highly recommend this dealership. Thanks a lot!
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Sales (New) - Astoria, NY

mabrozek
William made our search for a perfect car a very pleasant experience. He spent time explaining options available and showed us all available colors and choices to make our decision easier. He was very confident about the high quality of the product he was selling, and was very knowledgeable about the car industry. Additionally, He was very helpful with arranging a new car insurance policy. My wife and I do not hesitate to give him the highest score for professionalism and friendliness. Finally, we are confident we received a great product for the price we paid. Thank you William, and please thank Evelin, too.
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Sales (New) - Brooklyn, NY

Chris4414
This is my fourth vehicle from paragon Honda. Yvonne and the entire staff are incredibly friendly, professional, and efficient. My stay was not only enjoyable, but also fast. I highly recommend paragon Honda to anyone interested in purchasing a car.
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